Problems with Microsoft Word

October 2020 Office update causes eXtyles to misapply or drop Word styles
Update July 2021: Users have reported new cases of style corruption in Word files, resulting in both paragraph and character styles’ being misappli...
Wed, Jul 28, 2021 at 8:02 AM
How do I install a specific version of Word?
Download the Office Deployment Tool and copy it to a folder on your hard drive (for example, C:\Office Deployment Tool). The Office Deployment Tool can be ...
Mon, Nov 23, 2020 at 11:36 AM
Word issues an "Insert a Smart Card" warning when Word is started
 When starting Word, you may see the following error message continue to appear: Insert a smart card. While this message is generally benign and ma...
Thu, May 24, 2018 at 8:44 AM
August 2017 Update for Office 2016 causes error messages and Paragraph Styling dialog to disappear
Problem On August 1, 2017, Microsoft released the latest update for Office 2016 (MSI installations; version 16.0.4549.1000). This update (KB4011051) includ...
Mon, Aug 28, 2017 at 1:34 PM
Fix for bug affecting Microsoft Equation Builder math objects when processed with eXtyles
  Microsoft announced on June 10, 2014 that their monthly update for June 2014 included an important fix for eXtyles users of Word 2010 and Word 2013...
Thu, Jul 9, 2015 at 5:11 PM
eXtyles loses Document Information when using Word 2007 SP2 and DOCX files
  Microsoft introduced a bug into Word 2007 SP2 that causes information from the eXtyles Document Information dialog to be lost when working w...
Tue, Apr 28, 2015 at 12:22 PM
Equations are being turned into graphics
  This problem can occur when authors insert equations with the Equation Builder feature in Word 2007 or 2010, but you’re using Word 2003 for ...
Tue, Apr 28, 2015 at 12:23 PM
Slow application performance in Word 2013 and 2016
Recently, an eXtyles customer reported to our support team that eXtyles Cleanup seemed to take considerably more time to process long documents in Word 20...
Thu, Jan 28, 2016 at 1:43 PM
When Word asks, "Do you want to use Normal instead?" The answer is "No."
When your working document contains a lot of paragraph and character styles, Microsoft Word will sometimes issue a warning during eXtyles processing: ...
Fri, Jul 10, 2015 at 10:02 AM
Runtime error 5825 "Object has been deleted" during eXtyles Processing or Export on .DOC files
We have heard reports of the following Microsoft Visual Basic error appearing during eXtyles processing of .DOC files: (Run-time error '5825&...
Tue, Jan 5, 2016 at 10:13 AM