eXtyles Installation Problems

I need the eXtyles serial number and other installation information
 Please email your support representative at eXtyles-support@inera.com.
Tue, Apr 28, 2015 at 11:58 AM
eXtyles appears in the Add-Ins tab rather than as its own tab
  A known issue for certain users involves eXtyles appearing as an item on the Add-Ins tab, rather than its own tab. This issue may occur on b...
Tue, Apr 28, 2015 at 11:49 AM
eXtyles is installed, but is not showing up in Word
Solutions are listed in order of likely effectiveness. Disabled Items Occasionally, the eXtyles menu fails to appea...
Wed, Sep 21, 2016 at 1:45 PM
Windows issues an error message or crashes when I try to install eXtyles
  eXtyles does not support the 64-bit version of Microsoft Office. Determine whether you’re running the 32-bit version or the 64-bit version...
Tue, Apr 28, 2015 at 11:57 AM
eXtyles fails to find a Microsoft Word installation
  Occasionally, during installation eXtyles will display the following error message: “Failed to find a Microsoft Word installation. Microsoft W...
Tue, Apr 28, 2015 at 11:58 AM
Selecting the eXtyles menu triggers an error or the eXtyles menu is available but inactive
The eXtyles menu is unavailable or the menu items are empty In some cases, eXtyles will fail silently (i.e., Word will appear to open as normal, but the eX...
Thu, Sep 14, 2017 at 11:02 AM
After uninstalling eXtyles and attempting to reinstall, a dialog asks if I want to uninstall eXtyles
  This message indicates that on the previous uninstall, some files were not completely cleared out of the directory C:\Program Files\InstallShield Ins...
Mon, Jun 27, 2016 at 3:16 PM
eXtyles issues an InstallShield warning when I try to install eXtyles
InstallShield is used to manage the installation and uninstallation of eXtyles. Occasionally, particularly during the installation of an eXtyles update...
Thu, Jan 28, 2016 at 1:54 PM
eXtyles SI didn't install correctly on Windows Server 2012 R2
 As of July 20, 2015, eXtyles SI supports Windows Server 2012 R2. If your build of eXtyles SI was delivered prior to this date, please contact eXtyles Suppo...
Mon, Jul 20, 2015 at 1:31 PM
eXtyles says my license is expired.
I am running a trial of eXtyles If eXtyles informs you that your license has expired, please contact eXtyles-support@inera.com to discuss the terms and ...
Fri, Apr 7, 2017 at 11:19 AM