Occasionally, you might Activate a document and see the following error:



eXtyles cannot complete processing of the document because open and close tags are mismatched


This is often caused by a Word field or eXtyles tag being manipulated or incompletely removed -- especially if the contents of the document had been previously processed by eXtyles.


To resolve this issue, unlink all of the fields in the document:

1. Use Ctrl+A to select the entire document
2. Use Ctrl+Shift+F9 to unlink all selected fields


You should then be able to activate the document and run eXtyles as usual.