The new eXtyles feature, Journal Database Update, downloads the latest version of the journal database files from extyles.com and saves them to your Temp directory. To read the user documentation for this feature, click here.
We have found that in some versions of Office 2013 and Office 2016, the Journal Database Update tool fails with a warning:
Failed to Download file. Please ensure you are connected to the internet
The eXtyles Development Team is investigating this issue and hopes to resolve it soon.
If you encounter this error, please contact us at eXtylesfirstname.lastname@example.org.