The new eXtyles feature, Journal Database Update, downloads the latest version of the journal database files from and saves them to your Temp directory. To read the user documentation for this feature, click here

We have found that in some versions of Office 2013 and Office 2016, the Journal Database Update tool fails with a warning:

Error 8504, Class 106
Failed to Download file. Please ensure you are connected to the internet

The eXtyles Development Team is investigating this issue and hopes to resolve it soon.

If you encounter this error, please contact us at